Rare Breed Holdings Pty Ltd, (ACN 655 934 446) (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://rarebreed.net.au (“Website”) and/or our services ("Services"). By using our Website and/or our Services, you agree to the terms of this Privacy Policy.
If you have any questions regarding its contents, we invite you to contact our Privacy Officer by email at info@rarebreed.net.au.
WHAT IS “PERSONAL INFORMATION”?
- (a) The Privacy Act 1988 (Cth) (the Act) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
- i. whether the information or opinion is true or not; and
- ii. whether the information or opinion is recorded in a material form or not.
- (b) If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
Any time We use the term “personal information” in this policy, we are referring to the legal definition as defined in the Act.
WHAT INFORMATION DO WE COLLECT?
The kind of personal information that we collect from you will depend on how you use the Website. Examples of personal information which we may collect and hold about you could include:
- (a) Your name
- (b) Contact details (e.g., phone, email)
- (c) Age and date of birth
- (d) Gender
- (e) Health and medical information (e.g., injuries, conditions, fitness level) that may be relevant to your use of our gym services or classes
- (f) Emergency contact information
- (g) Payment and billing information
- (h) Membership history, including the classes you book, attend, and your activity preferences
- (i) Usage and activity data, (e.g., IP address, browser type, operating system) any information about when and how you interact with us in our gym or online
- (j) Any other information you provide to us directly or indirectly through your use of our Services.
HOW WE COLLECT YOUR PERSONAL INFORMATION
We may collect personal information from you whenever:
- (k) Sign up for a membership or trial
- (l) Register for or attend classes, events, or sessions
- (m) Use our Services
- (n) Communicate with us
- (o) Use our Website, including through cookies or other tracking technologies
- (p) Submit medical or health information as required by our Terms and Conditions
We primarily collect, hold and use personal information to:
- (a) To provide and improve our Services
- (b) To ensure the safety of members
- (c) To process transactions and manage your membership
- (d) To verify identity
- (e) To communicate with you, including sending promotional materials and updates
- (f) To comply with legal obligations
- (g) To analyze usage and improve our Services
- (h) To maintain and update our records
- (i) To address complaints, questions, or feedback from you
MARKETING
To send you offers and other communications that may be of interest to you. By using our Website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it were material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
LINKS TO OTHER WEBSITES
We may provide links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or the content of any third-party website. If you visit these websites, they will be governed by their own terms of use (including privacy policies). Please check the privacy policies of any third-party sites you visit.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.
SENSITIVE INFORMATION
Sensitive Information is defined in the Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. We only collect Sensitive Information where it is reasonably necessary for our functions or activities and either:
- (a) You have consented; or
- (b) We are required or authorised by or under law to do so.
ACCESS AND CORRECTION
Australian Privacy Principle - 12 permits you to obtain access to the personal information we hold about you in certain circumstances. If a fee is charged for providing access, you will be advised of the likely cost in advance.
Australian Privacy Principle- 13 allows you to correct inaccurate personal information subject to certain exceptions. If you believe that any of your personal information is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact our Privacy Officer and we will respond to your request within a reasonable timeframe.
SECURITY
We will take reasonable steps to protect the security of personal information from misuse interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Where we no longer require your personal information, we will take reasonable steps to destroy or de-identify it.
COMPLAINT PROCEDURE
If you have a complaint about our privacy practices, please contact our Privacy Officer in writing. We will review and respond to your complaint promptly. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
POLICY CHANGES
This Privacy Policy may be updated periodically and is available on our Website. We will notify you of any changes by posting the new Privacy Policy on our Website. Your continued use of our Services after the changes take effect will constitute your acceptance of the new Privacy Policy.
HOW TO CONTACT US ABOUT PRIVACY
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Attention: Privacy Officer
Email: info@rarebreed.net.au
Phone: 0420 404 000